PAYMENT DETAILS/TERMS & CONDITIONS

• I will require a 10% booking fee to secure an agreed date in our schedule. Then a further 50% 1 weeks before the start date. Balance upon completion. (Relating to build only)

• The booking fee is non refundable if you decide to cancel.

• The design fee is charged at 50% upfront and 50% once the drawings and 3ds are completed.

• Failure to pay within 24-48 hours of issued invoice may slow or halt progress.

• Failure to pay may incur a 10% charge.

• Wood is a natural product, so I can not guarantee against cracks/splits/warping. I will look at issues on a case by case basis.

• I can not guarantee plants if not cared for/watered/looked after. I will look at issues on a case by case basis.

• All extras and add ons will be agreed upon via email before we commence any work.

• Once you have paid the booking fee, you automatically agree to my terms and conditions. If you would like clarification on this please do ask.

• I would set aside a 5-10% contingency fund for unforeseen issues. Ie soil conditions

• If you wish, we can hire out a site toilet. This is at cost to yourselves.

• I cannot be help accountable for other trades work or products not made/built by myself ie pergolas, hot tubs, water features etc.

• If you decide to cancel the design package, you will incur a 10% charge for time and advice given.

• All problems relating to the build or issues arising during the process must be related to myself at the time, either by WhatsApp or via email. We like to ensure that you are happy, so an open and honest conversation is essential.

• The terms and conditions are there to ensure that everything is clear and above board. I am also here to listen to anything you aren’t happy about.

We look forward to transforming your garden!!!